What does it mean to be resilient? In short, resilience is a quality which allows people who’ve been knocked down to come back stronger than ever. Psychologists have identified some of the factors that make a person resilient. Here’s what they include: Having a positive attitude; optimism. …
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How To Identify Customer Needs
Being unable to identify customer needs accurately is analogous to an olympic figure skater performing a triple axle on thin ice at the neighborhood lake. Why, on God’s green earth, would anyone attempt such a thing? A smart skater will asses their surroundings and move forward accordingly. And so …
How To Recover From Setbacks
Today I want to share with you six tips to help you recover from life’s setbacks. Surely, there are more - but this particular list is my go-to as it has really guided me through the years. Number ONE: It’s not personal. You can’t take whatever happened personally, so stop feeling sorry for …
